INFO-I300 (Fall 2021) \ Kevin Team 2

Bridging Gaps in Fluid Intelligence: Helping the Elderly Adopt Technology

Through primary and secondary research our group discovered that elderly people were having a hard time adopting quality-of-life improving technologies due to a variety of reasons- both preventable and unpreventable. To combat this we decided to build an application that would help our users work towards adopting more of these technologies in a manner that is sensitive to their unique needs as elderly individuals. Our application offers tutorials, walkthroughs, and videos related to navigating the most popular sites and applications on the internet, as well as multiple channels of support for users that need it.

Project People

Our Project

The aim of our project was to help the elderly adopt technologies that could increase their quality of life.

We found through both primary and secondary research that elderly people have a variety of issues using technology. Problems such as dealing with too much information, lack of support, busy user interfaces, and age related cognitive decline negatively affect their experience.

We designed an application that aids elderly individuals in learning how to navigate websites.

We presented each step of our process and incorporated feedback we received into our design.

During evaluations we found that some of the features on our website that were meant to make navigation easier for people were making it harder. As a result of this we updated our prototype to support user understanding and navigation.

Link

Big Points

Has facts, tutorials, and video walkthroughs related to the navigation of the most popular sites and applications on the internet.
Has multiple mediums for contacting support: over a live chat, phone call, or video call.
Gives users the ability to bookmark pages that they frequently use for easy access.